About
Effective Spanish communication, & good customer service For people whose job involves communicating with clients who speak only Spanish. Restaurants, hotels, grocers, hospitals, etc. Our goal is to provide useful communication tools for your staff while perfecting their Spanish. Tutor: Luis Golcher Business Communication Advisor and co-founder of SpanishTutor4u, with over 20 years of experience. You’ll learn: ✅ SPEAK WITHOUT FEAR AND WITH CLARITY. Build self-confidence Techniques for effective communication ✅ HANDLING COMPLAINTS AND CONFLICTS How to face and resolve them Difficult customers Good service that brings them back ✅ USING THE RIGHT LANGUAGE Formal and informal Spanish Common language mistakes Culture, idioms and accents Methodology: ✅ 100% DYNAMIC & PRACTICAL Role-playing, group activities, videos, and personalized feedback. ✅ IN-PERSON AND ONLINE When/Where/How 📅 Weekdays 🕒 Four 1 hr sessions 👥 Groups up to 5 people online and 15 people at workplace. 💻 Individual (online only) 📍 Workplace • Online 1 Student $200 online only 2 Students $300 online only 3-5 Students $400 online only 6-10 Students $800 at workplace only 11-15 Students $1000 at workplace only